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Ticket Request Types

Define the types of requests users can submit (e.g. Design, Amendment, Content). These appear in the ticket form dropdown.

Ticket Form Fields

Define the fields shown on the ticket submission form. These capture the specific information your team needs for each request.

Add New User

Add New Department

Add New Absence

No absences recorded yet.

Absence Summary

Current Presets

Add New Preset

Overall Performance

Turnaround Time Distribution

How many days was the user given to complete the task

Tasks by Origin

User Performance

Ticket Requests

Cleanup Options

Changes affect timeline display and timer auto-pause/resume behaviour.

Define the proofing stages in order. Each stage must have a proofer assigned. Drag stages to reorder.

Select one file to proof. Only one media item can be proofed per task at a time.